Lies lies and mistruths

The rubbish that ISP's spin is hilarious...
Staying in a hotel using a broadband connection (not cheap!), and it's
been really really bad since yesterday - lucky if I can get into my
email, pinging google shows about a 10% packet loss...
Ringing their support desk doesnt help... "Oh maybe it's the sites you
are using that is slowing down your computer. Or something about your
computer.". I don't want to be a totally arsey customer with the old
"I know more than you" but sometimes it's hard... just gotta laugh and
be patient I guess :-)